If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state purchase price paid. ![]() We will not represent you before the IRS or state tax authority or provide legal advice. Audit Support Guarantee – Individual Returns: If you receive an audit letter from the IRS or State Department of Revenue based on your 2022 TurboTax individual tax return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited individual returns filed with TurboTax for the current 2022 tax year and, for individual, non-business returns, for the past two tax years (2021, 2020).(TurboTax Online Free Edition customers are entitled to payment of $30.) This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax. Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back – Individual Returns: If you get a larger refund or smaller tax due from another tax preparation method by filing an amended return, we'll refund the applicable TurboTax federal and/or state purchase price paid.This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax. 100% Accurate Calculations Guarantee – Individual Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest.In 2019, only about 2.5 million out of the 104 million people who could qualify for free tax filing actually used the IRS Free File service, the Treasury Department said in a 2020 report. The free file program is a public-private partnership that has been criticized by government watchdogs for being confusing and poorly publicized. In the meantime, taxpayers with an adjusted gross income of $73,000 or less can file their taxes for free with several other tax prep companies under the IRS Free File program. The IRS is studying ways to let taxpayers file directly on the IRS website, potentially cutting out companies like Intuit and H&R Block. taxpayers should have to go through third parties to file their taxes electronically. The dispute between regulators and the country’s largest tax preparation company is the latest battleground in the long-simmering controversy over whether U.S. Intuit said it would appeal the result, calling the process "flawed and highly questionable" in a statement in advance of the ruling. ![]() The ruling places new restrictions on how Intuit ( INTU), the parent company of TurboTax, can advertise its products. ![]() Those ads were false for the two-thirds of taxpayers who didn’t qualify for the free edition, a federal administrative judge said in a ruling this week. If you watched TV or listened to the radio between 20, you may remember TurboTax’s ubiquitous commercials for its “free edition,” which often consisted of characters simply repeating the word “free” for most of the length of the advertisement. Taxpayers making less than $73,000 can electronically file their taxes for no charge via the IRS's "Free File" program through third-party companies, available on the IRS website.The ruling, the result of a lawsuit by federal regulators, requires the company to include caveats in future advertisements for free products.An administrative judge ruled that TurboTax misled consumers with advertisements for "free free free" tax filing services for which two-thirds of taxpayers did not qualify.
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